Privacy & Personal Data Collection Statement

This Privacy Policy explains how Nori & Vale collects, uses, and safeguards your personal data in compliance with relevant data protection laws. By accessing our website or making a purchase, you consent to the terms outlined below.

1. Purpose of Collection

We collect your personal data to:

• Provide access to our website and fulfill orders

• Facilitate secure payment processing

• Communicate with you regarding your purchases or inquiries

• Improve your shopping experience and enhance website functionality

• Comply with legal and regulatory obligations

This policy is reviewed regularly and may be updated to reflect changes in practices or legal requirements.

2. Scope of Applicability

This policy applies to:

• Visitors: Individuals who browse our website

• Customers: Individuals who place or receive orders

• Contacts: Anyone who communicates with us through our website, email, or other channels

3. Categories of Personal Data Collected

We may collect and process the following information:

Visitors

• IP address or device identifier

Customers

• Full name

• Email address

• Billing and shipping address

• Phone number

• Payment details

• Order history

Contacts

• Name and email address

• Any additional information you voluntarily provide

Please note: Failure to provide required data may limit your ability to complete purchases or access specific site features.

4. How We Use Your Data

Your personal data is used for:

• Processing orders and payments

• Managing user accounts

• Customer service and support

• Website analytics and improvement

• Legal compliance

• Fraud prevention and cybersecurity

Marketing communications will only be sent if you have provided explicit consent.

5. Data Sharing & Third Parties

We may share your information with:

• Internal staff involved in operations

• Trusted service providers (e.g., Shopify, PayPal)

• Legal and financial consultants

• Regulatory authorities when required by law

• Third parties in the event of a business merger or acquisition

All third-party partnerships are governed by strict confidentiality agreements.

6. Cookies & Tracking Technologies

We use cookies to optimize your experience on our site. For detailed information, please refer to our Cookie Policy

Types of cookies include:

• Essential: Required for core functionality

• Performance: Help us understand site usage

• Functionality: Store user preferences

You may disable cookies via your browser settings. Doing so may affect your ability to use certain features.

7. Data Retention

We retain your data only as long as necessary to fulfill the purpose for which it was collected or to comply with applicable laws. Afterward, it is securely deleted or anonymized.

8. Your Rights

You have the right to:

• Request access to your personal data

• Request corrections to inaccurate information

To exercise these rights, please contact us. Note that requests may be declined if legally permitted or if the data is already accurate.

9. Direct Marketing Consent

With your approval, we may use your data to:

• Share exclusive promotions and product news

• Send updates and seasonal offers

You can withdraw consent at any time by:

• Contacting us directly via email

• Clicking “unsubscribe” in our emails

We will never sell or share your data for marketing purposes without your explicit permission.

Have Questions?

For any inquiries or privacy-related requests, please reach out to us:

Email us: info@norivale.com
Phone: +31 610218714
Company Number: 77239767
Address: 21 Yiu Wah Street, Causeway Bay, Hong Kong Island, Hong Kong

We aim to respond to all inquiries within 24 hours on business days.